Effective Date: August 21, 2025
1. Introduction
SynoMind Technologies Inc. (“SynoMind”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website (the “Site”). By using the Site, you consent to the practices described in this policy.
2. Personal Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Any other information you provide through contact forms or newsletter subscriptions
We do not collect sensitive personal data such as financial information, health data, or government identifiers.
3. Use of Personal Information
We use your personal information for purposes including:
Responding to inquiries or requests
Sending newsletters, updates, or marketing communications (with your consent)
Improving our website and services
4. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 10).
5. Disclosure of Personal Information
We do not sell, trade, or rent your personal information. We may share information with trusted third-party service providers who assist us with our website, communications, or marketing efforts, provided they agree to protect your information in accordance with this Privacy Policy.
6. Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymize the information.
You may request to delete your account and personal data. You can do this in two ways: (1) by using “Delete Account” feature in your mobile app (Settings > Profile) or (2) by completing our form and submit your request at following link: Delete My Account
7. Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under PIPEDA* and similar privacy laws, you have the right to:
Access your personal information
Request corrections to your personal information
Withdraw consent to the collection, use, or disclosure of your information
To exercise these rights, please contact us using the information below.
9. Cookies and Analytics
The Site may use cookies and similar technologies to analyze usage, improve user experience, and provide targeted content. You can configure your browser to block cookies, but this may limit some functionalities of the Site.
10. International Visitors
If you access the Site from outside Canada, please note that your personal information may be transferred and stored in Canada, where privacy laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the Site with the “Effective Date” revised. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
SynoMind Technologies Inc.
info@synomind.com
Ottawa ON, Canada
* Personal Information Protection and Electronic Documents Act, SC 2000, c 5.